Crucial Conversations
Click here for a course overview.
Click here for information on upcoming courses.
New! Specialized Crucial Conversations Training Tracks
VitalSmarts recently developed three specialized tracks for Crucial Conversations training to meet the needs of specific markets. For more information on any of the tracks (outlined below), call us today.
Silence Fails: The Five Crucial Conversations for Flawless Execution
Designed specifically around the crucial conversations that make or break project success, the Silence Fails track applies the training and skills to the life of a project manager. By identifying and mastering the conversations that keep projects on track, you can increase your rate of success and strengthen your organization's performance. Perfect for anyone leading projects or responsible for 6 Sigma efforts. Read the research behind Silence Fails.
Silence Kills: The Seven Crucial Conversations for Healthcare
Studies indicate that more than 60 percent of medication errors are caused by mistakes in interpersonnal communication. Based on research of the specific concerns healthcare professionals have a hard time talking about that contribute to errors and problems, this track is ideal for anyone working in a healthcare setting from a doctor's office to a hospital to a nursing home. Read the research behind Silence Kills.
Healthy Work Environment: Based on AACN Standards
Developed in cooperation with the American Association of Critical Care Nurses (AACN), this track connects Crucial Conversations to the six essential standards of establishing and maintaining a healthy work environment. By using Crucial Conversations skills, nursing professionals can create a safer environment for both patients and each other. Ideal for hospital professionals and nursing staffs in any healthcare environment.
Tools for Talking When Stakes are High
We all have issues where we’re not getting the results we want and need. Anything from poor productivity, declining quality, lack of teamwork, or strained relationships can keep us from being as effective as we would like to be. Wherever you’re stuck, it’s likely there’s a crucial conversation — where stakes are high, opinions vary, and emotions run strong — you’re either not holding or not holding well.
Improve Both Your Results and Relationships
Crucial Conversations® training, developed by VitalSmarts, will help you, your team, and your organization get better at almost everything. Our training teaches you how to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. This training experience introduces tools that build alignment, agreement, and inter-personal communication. In short, we’ll help you get better results!
Click here for a course overview.
Click here for information on upcoming courses.
New! Specialized Crucial Conversations Training Tracks
VitalSmarts recently developed three specialized tracks for Crucial Conversations training to meet the needs of specific markets. For more information on any of the tracks (outlined below), call us today.
Silence Fails: The Five Crucial Conversations for Flawless Execution
Designed specifically around the crucial conversations that make or break project success, the Silence Fails track applies the training and skills to the life of a project manager. By identifying and mastering the conversations that keep projects on track, you can increase your rate of success and strengthen your organization's performance. Perfect for anyone leading projects or responsible for 6 Sigma efforts. Read the research behind Silence Fails.
Silence Kills: The Seven Crucial Conversations for Healthcare
Studies indicate that more than 60 percent of medication errors are caused by mistakes in interpersonnal communication. Based on research of the specific concerns healthcare professionals have a hard time talking about that contribute to errors and problems, this track is ideal for anyone working in a healthcare setting from a doctor's office to a hospital to a nursing home. Read the research behind Silence Kills.
Healthy Work Environment: Based on AACN Standards
Developed in cooperation with the American Association of Critical Care Nurses (AACN), this track connects Crucial Conversations to the six essential standards of establishing and maintaining a healthy work environment. By using Crucial Conversations skills, nursing professionals can create a safer environment for both patients and each other. Ideal for hospital professionals and nursing staffs in any healthcare environment.